Resume
Download PDFTechnical Product Manager focused on AI and Analytics.
Education
University of North Carolina at Chapel Hill (2018 – 2022)
BSBA, Business Administration · BA, Computer Science
Coursework: Data Analytics, Data Structures & Algorithms, Business Analytics, Operations Management, Entrepreneurial Consulting
Extracurriculars: Co-Founder & President, Web Dev Carolina · Member, TAMID
Experience
Product Manager, AI/GenAI @ SAS Institute
Cary, NC
- Developed and owned GenAI and agentic AI roadmaps for SAS Customer Intelligence, delivering assistants, copilots, and agents to hundreds of enterprise customers.
- Led a Marketing AI solution that operationalizes ML models for recommendations and purchase prediction, partnering with ~20 engineers and six strategic design partners.
- Provide ongoing thought leadership via webinars, blogs, executive briefings, conferences, and analyst sessions focused on practical AI, trust, and enterprise transformation.
Intern & Solutions Engineer @ SAS Institute
Cary, NC
- Led SAS/AWS partnership work to integrate Amazon Bedrock into Customer Intelligence—POCs contributed to a seven-figure strategic agreement.
- Built first-party LLM integrations for RAG content generation, text-to-SQL, and real-time personalization; published cookbooks that shaped the AI product roadmap.
- Developed internal AI tooling (RAG RFIs, product-security chatbot) and continue mentoring interns who maintain these systems.
Independent Contractor @ Cohere
Toronto, Ontario
- Collected and analyzed LLM completions across providers to understand human preference signals for frontier use cases.
- Built automations for web scraping and inference orchestration that accelerated fine-tuning jobs.
Additional
I spend a fair amount of free time building and writing at maccarlton.com—the Infinite Site project is probably the most convoluted search application ever created.
Experienced shipping on GCP and AWS; primarily work in Python and TypeScript.